Forum admin for Keyusers

Keyusers can create and edit forums and subforums configuration from the tab 'Service -> Forum Structure'. They will be able to:

Add and edit forums and subforums
Setup permissions depending user's profile
Moderate forums/subforums
Block forums/subforums
Disable forums/subforums

Forums and Subforums: Existing forums are highlighted in bold. Just below appear the subforums (if the forum has any). Under the title appear the profiles that have access to the forum or subforum.

Forum/Subforums status: A tag/label appearsto the right of the forum or subforum:

: The forum/subforum is active and ProClub users and keyusers can create topics and post replies.

: The forum/subforum is deactivated and ProClub users and keyusers can't view the forum/subforum. Important!: If a forum is deactivated, it will affect its subforums too. That means that neither its subforums will be visible.

: Keyuser have to approve/deny the new topics and replies before their publication.

: PRO CLub Users and keyusers can't create topics and post replies.

Total messages: The total number of messages posted in the forum or subforum.

Pending messages: They just appear if the forum or subforum is moderated. It refers to the number of pending messages to be reviewed and approved/denied by keyuser before their publication. When keyusers click on 'pending messages' number, they will be able to see them and approve/deny them by click on 'Accept' or 'Deny'.

Options: Possibity to add a subforum '+' or edit the existing one .

Create a new forum

From the button 'New Forum' keyusers can create a new forum:

Title: Forum's title

Description: This text will appear on PROClub website, below forum's title.

Moderate forum: If this function is enabled means that keyuser has to approve/deny the new topics and replies before their publication.

Block forum: If this function is enabled means that the forum is visible but users can't post new topics and replies.

User access: The forum will be available only for selected profiles.

Activate/Deactivate: It enables/disables the forum. If it's deactivated will not be visible in PROClub website by any profile and this mark will appear next to forum's title .

Create a subforum

Once a forum is created, keyusers can create as many subforums as needed by clicking at ' + ' ('Add subforum').

Title: Subforum's title

Description: This text will appear on PROClub website, below subforum's title.

Moderate subforum: If this function is enabled means that keyuser has to approve/deny the new topics and replies before their publication.

Block subforum: If this function is enabled means that the subforum is visible but users can't post new topics and replies.

User access: The subforum will be available only for selected profiles.

Activate/Deactivate: It enables/disables the subforum. If it's deactivated will not be visible in PROClub website by any profile and this mark will appear next to subforum's title .

European Forum

'European Forum' is a permanent forum exclusive for:

Keyusers from all european countries.
PRO CLub users from all countries with 'Panasonic' profile.

Only 'Super Key Users' can edit this forum from 'Default' admin -> Service -> Forum - Structure

Notifications system

The notifications system allow Forum users to receive email notifications when there's a new reply/comment on a topic.
On each topic (front end), Forum users have the possibility to choose if they want to receive notifications (or not) for that topic.
In the admin area (Admin -> Service -> Forum – Structure) keyusers will find a button on the top right of the screen where they will be able to switch ON/OFF the notifications system of the whole Forum (This will affect all the Forums and Subforums).
If the ‘Notifications’ button is OFF, means that the ‘Notifications’ system is deactivated for the whole Forum. If the ‘Notifications’ button is ON, means that the ‘Notifications’ system is enabled and Forum users will be able to choose which topics he wants to get notifications.
When a Forum user writes an answer into a Topic, the system will check automatically all users who have activated ‘receive notifications’ (‘Notification: ON’) for that Topic, and will send an standard email informing that there’s a new ‘comment/reply’ together with the Topic’s title/name. Example of email notification: ‘Panasonic informs you that there’s a new reply for the Topic ‘Aquarea installation’. Please read it at PRO Club -> Forum’. Important: The email notification will not include the ‘answer’ of the Topic. Only will include the topic’s title. User will have to access to ‘PROClub -> Forum’ to read the answer.